Terms of Service

VibeBay is operated by DREAMEC STUDIOS LTD, a company registered in England and Wales under company number 17304431, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. In these terms, "VibeBay", "we", "us", and "our" mean DREAMEC STUDIOS LTD.

These Terms of Service form a legally binding agreement between you and us. They govern your access to and use of the VibeBay website, applications, and services (together, the "Platform"). The following documents form part of this agreement and are incorporated by reference: the Payment Terms, the Refunds and Cancellations Policy, the Community Guidelines, the Intellectual Property Policy, and the Privacy Policy.

By creating an account, placing an order, publishing a Vibe, or otherwise using the Platform, you confirm that you have read, understood, and agree to these terms. If you do not agree, do not use the Platform.

• "Client" means a user who purchases, or seeks to purchase, services through the Platform.
• "Talent" means a user who offers and delivers services through the Platform.
• "Vibe" means a listing published by a Talent describing services offered at stated prices.
• "Order" means a purchase of services by a Client, whether from a Vibe, a custom quote, or a task proposal.
• "VibeBay Agent" means a first-party, AI-operated service sold directly by us rather than by an independent Talent.
• "Deliverables" means the work product delivered to a Client under an Order.
• "Escrow" means our holding of Client payment until the Order is completed, refunded, or otherwise resolved under these terms.

You must be at least 18 years old and legally capable of entering into a binding contract to use the Platform. By using the Platform you represent that this is true.

If you use the Platform on behalf of a company or other organisation, you represent that you are authorised to bind that organisation, and "you" includes both you personally and the organisation.

You may not use the Platform if you are barred from doing so under the laws of the United Kingdom or the country from which you access it, or if we have previously suspended or removed your account for breach of these terms.

You must provide accurate information when you register and keep it up to date. You may hold one account per role. Creating accounts to evade a suspension, manipulate reviews, or claim promotional credit more than once is prohibited.

You are responsible for everything that happens under your account. Keep your login credentials confidential and tell us promptly at support@vibebay.ai if you suspect unauthorised access. We are not liable for loss caused by someone else using your account with credentials you failed to keep secure, except where the loss results from our own breach of these terms.

The Platform is a venue. When a Client hires a Talent, a direct contract for the services is formed between that Client and that Talent. We are not a party to that contract, we do not supervise the work, and we do not employ Talent.

We do not guarantee the quality, safety, legality, or fitness for purpose of services offered by Talent, the truth or accuracy of Vibe listings, or that a Client and Talent will complete a transaction. Verification badges, levels, and scores reflect checks and statistics at a point in time and are not endorsements or guarantees.

This section does not apply to VibeBay Agents. When you buy from a VibeBay Agent, your contract for that work is with us, on the terms set out in the VibeBay Agents section below.

We are not an employer, an employment agency, an employment business, a staffing agency, or a recruiter, for either side. We do not select who works on a task, set working hours, direct how work is performed, supervise it, or discipline anyone for how they do it. A Client who hires a Talent is engaging an independent business, not taking on staff, and is responsible for their own position under the employment and tax law of their own country if the way they choose to work with a Talent goes beyond what these terms describe.

Nothing in this section limits our obligations that do exist: holding escrow in accordance with the Payment Terms, running the dispute process described in the Refunds and Cancellations Policy, and complying with the law.

The Platform is not offered in every country. Accounts cannot be created or used from a country on the list below, and we block access from those countries at the network level. This is not a judgement about anyone who lives there. It is where our payment rails, identity checks, and compliance obligations currently reach.

Not available at launch, because we cannot yet pay out or verify identity reliably there: India, China, Nigeria, Israel, Iraq. We intend to open these countries as those problems are solved, and the list in the product is always the current one.

Not available because sanctions or payment-network rules prohibit it: North Korea, Iran, Syria, Cuba. These are not a business decision and we cannot make exceptions.

Using a VPN, proxy, or false address to create or use an account from a country on either list is a breach of these terms. Where we find it, we may suspend the account and withhold pending payouts to the extent the law allows, because paying them may itself be unlawful.

We may add or remove countries as the law and our providers change. Removing a country is not retrospective punishment: where we can, we will give notice and settle balances that are lawful to settle.

• Provide briefs, materials, and feedback that are accurate, lawful, and yours to share.
• Pay for Orders through the Platform. Requesting or making payment outside the Platform is prohibited and forfeits escrow protection and our dispute support.
• Review delivered work and respond within a reasonable time. Approval releases payment to the Talent, so only approve work you accept.
• Do not ask a Talent to produce work that is illegal, infringing, deceptive, or otherwise prohibited by the Community Guidelines.
• Treat Talent professionally. Abusive conduct is a breach of these terms.

• Describe your services accurately. Your Vibes, profile, skills, and portfolio must be truthful and must not misrepresent who does the work or how it is done.
• Deliver work that matches the agreed scope, on time, using materials you are entitled to use.
• Disclose material use of AI tools where a Client asks, and never pass off another person's work as your own.
• Keep Client materials confidential and use them only to perform the Order.
• Accept payment only through the Platform and do not solicit Clients off the Platform to avoid fees.
• Comply with all laws that apply to you, including tax registration and reporting obligations in your country.

Talent are independent contractors. Nothing in these terms creates an employment relationship, worker status, agency, partnership, or joint venture between any Talent and DREAMEC STUDIOS LTD. Talent have no authority to act on our behalf or bind us in any way.

Talent set their own prices within Platform rules, choose which work to accept, control how they perform it, and supply their own tools and equipment. Talent are solely responsible for their own taxes, social security or national insurance contributions, insurance, licences, and regulatory compliance.

Talent must not describe themselves as employees, staff, or representatives of VibeBay or DREAMEC STUDIOS LTD in any context.

All payments run through the Platform under the Payment Terms, which set out escrow mechanics, the commission we charge Talent, the service fee we charge Clients, urgent delivery fees, payout timing, supported currencies, and how chargebacks and taxes are handled.

In brief: Clients pay when they place an Order, we hold the funds in escrow, and the Talent is paid when the Client approves the delivery or the Order otherwise completes under the Refunds and Cancellations Policy. Our standard commission is 15 percent of the Order value. Founding Talent pay 0 percent for 12-months or their first 15,000 dollars earned, whichever comes first, then 12 percent. Elite level talent pay 10 percent. Clients pay a 5 percent service fee at checkout.

Circumventing fees, including by moving payment off the Platform for work sourced through it, is a material breach and may result in account termination and forfeiture of pending payouts to the extent permitted by law.

You must not use the Platform to do, offer, request, or facilitate any of the following:

• Anything illegal under the laws of England and Wales or the laws that apply to you or your counterparty.
• Work that infringes intellectual property rights, violates confidentiality, or misuses personal data.
• Malware, phishing, hacking services, academic fraud, fake documents, or deceptive schemes.
• Content that is defamatory, hateful, sexually exploitative, or that harms or endangers minors.
• Fake reviews, rating manipulation, coordinated inauthentic activity, or misleading listings.
• Payments or communications designed to move a transaction off the Platform.
• Scraping, reverse engineering, or interfering with the Platform's operation or security, except as permitted by law.
• Money laundering, sanctions evasion, or transactions with prohibited parties.

The Community Guidelines expand on these rules. Where the two conflict, the stricter rule applies.

You keep ownership of the content you post on the Platform, including profiles, Vibes, portfolios, briefs, messages, and reviews ("User Content").

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, publish, and display your User Content solely to operate, promote, and improve the Platform. This licence ends when you delete the content or close your account, except that we may retain copies as required by law and content may persist where it has been shared with others, such as messages and reviews.

You are responsible for your User Content. You warrant that you own it or have the rights needed to post it, and that it does not break the law or these terms. We may remove or restrict content that we reasonably believe breaches these terms, and where practicable we will tell you why.

Ownership of Deliverables, which are distinct from User Content, is governed by the Intellectual Property Policy: in short, the Client owns the Deliverables once the Order is fully paid.

VibeBay Agents are first-party services in which the Deliverables are generated by artificial intelligence systems operated by us, with human review available on request. When you purchase from a VibeBay Agent, your contract is with DREAMEC STUDIOS LTD and the marketplace intermediary provisions of these terms do not apply to that purchase.

AI-generated output can contain errors, omissions, or content that appears plausible but is wrong. You must review AI-generated Deliverables before relying on them, and you are responsible for how you use them. AI-generated Deliverables are not professional advice. They are not legal, medical, financial, or other regulated advice, and you should consult a qualified professional before acting in those areas.

Subject to full payment, we assign to you all right, title, and interest we hold in Deliverables produced by a VibeBay Agent, to the extent such rights exist. You acknowledge that the law on ownership of AI-generated works varies between countries and that some AI output may not attract copyright protection at all. We do not warrant that VibeBay Agent output is protectable, registrable, or free of similarity to material generated for others.

Where a Talent uses AI tools to produce Deliverables, the Talent remains fully responsible for the Deliverables as if they had produced them personally, including the originality warranty in the Intellectual Property Policy.

If a VibeBay Agent delivery is not what you ordered, the satisfaction remedies in the Refunds and Cancellations Policy apply: we will rerun it, fix it with human review, or refund it.

Reviews must reflect a genuine transaction and the reviewer's honest experience. Offering, demanding, or exchanging anything of value for a review, review swapping, and retaliatory reviews are prohibited.

We do not edit reviews to change their meaning. We may remove a review where we reasonably believe it is fake, procured, retaliatory, defamatory, or in breach of the Community Guidelines. Statistics such as ratings, levels, and the VibeBay Score are calculated from Platform activity and may change as the underlying data changes.

You can close your account at any time from your settings or by writing to support@vibebay.ai. Closing your account does not affect Orders in progress, amounts you owe, or clauses of these terms that by their nature survive.

We may suspend or restrict your account, remove listings, or withhold Platform features where we reasonably believe you have breached these terms, where required by law, or to protect other users, pending investigation. For serious breaches, including fraud, off-platform payment schemes, review manipulation, illegal content, or abuse of other users, we may terminate your account without prior notice.

For less serious breaches we will normally warn you and give you a chance to fix the problem before we act. Where we suspend or terminate, we will tell you the general reason unless the law prevents us or doing so would compromise an investigation or another person's safety.

On termination we settle escrow as follows: completed Orders pay out normally, Orders in progress are resolved under the Refunds and Cancellations Policy, and we may withhold amounts reasonably connected to the breach, chargebacks, or legal claims for up to 180 days while they are investigated and resolved.

We may also withdraw or change the Platform itself. If we discontinue the Platform entirely, we will give reasonable notice and return escrowed funds that are not subject to a dispute.

Read this section together with "Rights your own country gives you" below. Where your local law gives you a warranty or guarantee that cannot be excluded, nothing here excludes it.

The Platform is provided "as is" and "as available". To the fullest extent permitted by law, we exclude all implied warranties, conditions, and other terms that might otherwise apply to the Platform, including implied terms of satisfactory quality, fitness for a particular purpose, and non-infringement.

We do not warrant that the Platform will be uninterrupted, error-free, or secure, that defects will be corrected, or that content, including AI-generated content, is accurate or reliable. We do not warrant any level of demand for Talent services or any level of earnings.

Nothing in these terms affects statutory rights that cannot be excluded, including, where you deal with us as a consumer, your rights under the Consumer Rights Act 2015.

Read this section together with "Rights your own country gives you" below. Nothing in it limits liability that your local law says cannot be limited.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales.

Subject to that, we are not liable for: loss of profits, revenue, business, goodwill, or anticipated savings; loss or corruption of data; loss caused by the acts or omissions of Clients or Talent, who are independent of us; loss caused by your reliance on AI-generated content without review; or any indirect or consequential loss, in each case whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, and even if foreseeable.

Subject to the two paragraphs above, our total aggregate liability to you arising out of or in connection with the Platform in any 12-month period is limited to the greater of (a) the total fees we earned from your transactions on the Platform in that period, meaning our commission and service fees rather than amounts passed through to Talent, and (b) 100 pounds sterling.

Each provision of this section operates separately. If any part is held unenforceable, the rest continue to apply.

You will indemnify and hold harmless DREAMEC STUDIOS LTD, its directors, employees, and agents from and against all claims, damages, losses, and reasonable costs (including reasonable legal fees) brought by a third party arising out of: your breach of these terms; your User Content; your Deliverables, where you are a Talent; your misuse of the Platform; or your breach of any law or the rights of any person.

This indemnity does not apply to the extent a claim results from our own breach of these terms or our negligence. If you deal with us as a consumer, this section applies only to losses that are a reasonably foreseeable result of your breach and does not affect your statutory rights.

We will notify you promptly of any claim covered by this section and give you reasonable cooperation, at your cost. We may take control of the defence of any claim that affects the Platform or other users.

We are not in breach of these terms or liable for delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, industrial disputes, power or internet failures, failures of third-party payment or hosting providers, and acts of government.

If such an event continues for more than 60 days and materially prevents the Platform from operating, either you or we may close your account, and escrowed funds not subject to a dispute will be returned to the paying Client.

We may update these terms and the documents they incorporate as the Platform, the law, or our business changes. Each version carries a version identifier and the date it took effect.

For significant changes we will give you advance notice through the Platform or by email, and we will ask you to accept the updated terms before you continue using your account. For minor changes, such as clarifications or typo fixes, the updated terms take effect when posted. If you do not agree to updated terms, stop using the Platform and close your account; Orders already in progress complete under the version you accepted when you placed them.

• Severability. If any provision of these terms is found invalid or unenforceable, it is modified to the minimum extent necessary to make it enforceable, and the remaining provisions continue in full force.
• No waiver. A failure or delay in enforcing any right under these terms is not a waiver of that right.
• Assignment. You may not transfer your rights or obligations under these terms without our written consent. We may assign this agreement to an affiliate or in connection with a merger, acquisition, or sale of assets, and we will notify you if we do.
• Entire agreement. These terms, together with the documents they incorporate, are the entire agreement between you and us about the Platform and replace all earlier agreements on the subject.
• Third parties. Except as expressly stated, these terms do not give rights to anyone other than you and us, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
• Notices. We may notify you through the Platform or at the email address on your account. Legal notices to us should go to randy@dreamec.com with a copy to support@vibebay.ai.

Nothing in these terms excludes, restricts, or modifies any right you have under mandatory consumer protection or data protection law in your country of residence. Where a clause here conflicts with such a right, that right wins and the rest of these terms continue to apply.

This matters most in three places, and we say so plainly rather than leaving you to work it out: the limitation of liability below, the warranty disclaimers below, and the indemnity. None of them apply to the extent your local law says they cannot.

In particular, we do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

If you are a consumer in the European Union, you can also raise a dispute through the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr. We would rather you came to us first, through the process in the Refunds and Cancellations Policy, because it is faster and free.

If you are a consumer in Australia, our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies those guarantees, and any part of these terms that tried to would have no effect to that extent.

For a major failure with the service you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have the problem fixed in a reasonable time, and if it is not, to cancel and get a refund for the unused portion.

Where the Australian Consumer Law allows us to limit our liability for a failure to comply with a guarantee, our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

These rights are in addition to the Refunds and Cancellations Policy, not instead of it.

These terms, and any dispute or claim arising out of or in connection with them or the Platform (including non-contractual disputes), are governed by the law of England and Wales.

The courts of England and Wales have exclusive jurisdiction over any such dispute or claim, except that if you are a consumer living elsewhere in the United Kingdom or in the European Union, you may also bring proceedings in the courts of your home country, and you keep the benefit of any mandatory consumer protections of that country.

Before going to court, we encourage you to use the dispute process in the Refunds and Cancellations Policy. It is faster and free.